Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a Customer Service Representative to join our team in Grand Rapids at Avis Budget Group. As a crucial part of our enterprise, you will assist customers with the return of rental cars, providing exceptional service and ensuring a positive experience.

What You'll Do:

  • Assist customers in the return process, including key handover, mileage recording, and vehicle inspection.
  • Deliver top-notch customer service while managing vehicle check-ins via computer systems.

Perks You'll Get:

  • Bi-weekly pay.
  • Full on-the-job training and skill enhancement opportunities.
  • Comprehensive benefits like medical, dental, and retirement plans.
  • Employee discounts on car rentals and purchases.

What We're Looking For:

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills and effective communication abilities.
  • Flexibility to work in outdoor environments and varied shifts.
  • Previous retail customer service experience is a plus.

About Us:

Avis Budget Group is a global leader providing mobility solutions through renowned brands like Avis, Budget, and Zipcar. Join us to shape the future of the industry across 180 countries and be part of a diverse and inclusive workforce.