Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a Customer Service Associate to join our growing Avis Budget Group team. As a vital part of our enterprise, you will play a key role in ensuring our customers have an exceptional experience during the return of their rental cars. If you are responsible, energetic, and enjoy providing top-notch customer service, we want you on our team!

Responsibilities

  • Assist customers in the return process of rental cars.
  • Meet and greet customers, secure keys, record mileage, gas levels, and vehicle conditions.
  • Check-in vehicles into the computer system while delivering excellent customer service.

Perks

  • Bi-weekly pay.
  • Full on-the-job training and skill enhancement opportunities.
  • Paid time off, medical, dental, and other insurance benefits.
  • Retirement benefits, employee discounts, and more.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills and effective verbal communication.
  • Willingness to work outdoors and flexibility for all shifts.
  • 6 months retail customer service experience preferred.

Who We Are

Avis Budget Group is a leading provider of mobility solutions, offering brands like Avis, Budget, Budget Truck, and Zipcar. With over 70 years of experience and a global presence, we are creating the future of our industry. Join us in our mission for a rewarding career, supportive colleagues, and endless opportunities.

The Fine Print

Avis Budget Group is an equal opportunity employer. This role involves standing, walking, and vehicle entry/exit for extended periods. Apply today to be part of our innovative team!