Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a Store Associate, you will play a vital role in ensuring the store is well-organized, merchandise is stocked, and customers receive exceptional service. You will collaborate with the ALDI team to create a positive shopping experience for our customers.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills.
• Process customer purchases, maintain cleanliness, and stock shelves.
• Provide exceptional customer service and assist shoppers.
• Communicate effectively with team members and management.
• Report product issues, inventory discrepancies, and operational challenges.
• Contribute to inventory counts and ensure accuracy.
• Follow cash handling procedures and company policies.
• Adhere to security and confidentiality protocols.
• Complete assigned tasks as required.

Qualifications

• Must be 18 years or older.
• Proficient in customer service and operating a cash register.
• Able to operate store equipment safely and efficiently.
• Capable of meeting physical demands of the role.
• Excellent communication skills and ability to work in a team.
• Organized, detail-oriented, and able to multitask.
• High School Diploma or equivalent preferred.
• Retail experience is a plus.

Benefits

• Competitive wages.
• 401(k) Plan with Company Matching Contributions.
• Employee Assistance Program and National Discount Program.
• Medical, Dental, Vision, and Prescription Insurance.
• Paid Vacation and Holidays.
• Paid Parental and Caregiver Leave.
• Disability and Life Insurance options.