Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital member of our store, you will be responsible for merchandising, stocking, cashiering, and maintaining a clean and orderly store environment. Your role will involve working collaboratively with the ALDI team to deliver exceptional customer service and enhance the shopping experience for our customers.

Responsibilities

• Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, maintain clean displays, and stock shelves accurately.
• Provide outstanding customer service, assisting shoppers during their visit.
• Communicate effectively with team members and store management.
• Offer feedback on products, inventory, and any issues to help improve operations.
• Participate in regular store inventory counts and maintain accurate inventory records.
• Follow cash handling policies to ensure store security and minimize losses.
• Adhere to company policies to safeguard documents and data security.

Qualifications

• Must be 18 years or older.
• Efficient cash register operation and customer service skills.
• Safe operation of equipment like hand jacks, floor scrubbers, and balers.
• Ability to interpret and apply company policies accurately.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to multitask.
• High school diploma or equivalent preferred.
• Retail experience is a plus.

Benefits

• 401(k) Plan and Matching Contributions.
• Employee Assistance Program (EAP) and National Discount Program.
• Medical, Dental, Vision, and Prescription Insurance.
• Vacation Time, Paid Holidays, Parental and Caregiver Leave.
• Disability, Life, and AD&D Insurance options.
• Equal opportunity employer with a commitment to diversity and inclusion.