Customer Service and Stock Specialist

Job Description

Join Aldi as a Customer Service and Stock Specialist, where you will play a key role in maintaining a top-quality shopping experience for our customers. As a full-time team member, you will handle merchandising, stocking, cashiering, and cleaning duties while providing exceptional customer service. Collaborate with the ALDI team to ensure a seamless shopping experience for our customers.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, stock shelves neatly, and maintain merchandise displays.
• Provide outstanding customer service and assist customers throughout their shopping experience.
• Communicate effectively with team members and store management.
• Offer feedback to management on products, inventory, and operational issues.
• Participate in store inventory counts and maintain inventory accuracy.
• Adhere to cash handling policies to minimize losses.
• Uphold company policies while ensuring document security and confidentiality.

Qualifications

• 18 years of age or older.
• Efficient cash register operation and customer service skills.
• Aptitude for using equipment like electric/manual hand jacks and floor scrubbers.
• Ability to interpret and apply company policies and procedures.
• Excellent communication skills and ability to work both independently and in a team environment.
• Detail-oriented, organized, and capable of multitasking.
• High school diploma or equivalent preferred. Retail experience is a plus.

Benefits

• 401(k) plan with company matching contributions.
• Employee Assistance Program (EAP) and PerkSpot National Discount Program.
• Medical, dental, vision insurance, and generous vacation time.
• Paid parental and caregiver leave, disability insurance, life insurance, and more.